Daily Dose of Stupid

Posted by miss m on Tuesday, July 31, 2012 @ 8:17pm in Customer Service, General Blather |

Backstory: I ran the dishwasher yesterday and noticed a big puddle on the kitchen floor. I think it’s leaking and being on the 3rd floor, that’s not especially good news for the apartment below us. So I emptied it but didn’t refill it; instead just piling my dirty dishes in the sink until I could get maintenance out today to look at it.

I got up, got ready and called the office to put in a request around noon. Explained I had a large puddle from my dishwasher and I think it’s leaking. I need them to come out so my apartment doesn’t flood and there’s no water damage to the one below me either. Proceed to wait ALL afternoon. No one shows.

The office closes at 6pm so at 5:45pm I call back. I’m up late working every night working on my jewelry. I’m not a morning person so I don’t want the maintenance guy showing up at 8:30am when I’m asleep or in my pj’s. I want them to make a note to come in the afternoon tomorrow instead of the morning. (If I could sit around waiting all day on you today, you can come in the afternoon tomorrow when it’s convenient for me.)

Call goes like this:

Me: Hi, this is me in apt 123. I called at lunchtime about my dishwasher. They haven’t been out yet, so I’d like to make sure they come after lunch tomorrow since I work nights.
Her: Apartment 123?
Me: Yeah I –
Her: Hold on.

…puts me on hold…

Her: They’re not going to be there today.
Me: Uh, yeah I figured that part out already. I just wanted to make sure you made a note that they don’t come to my apt first thing in the morning since –
Her: Apt 123?
Me: Yes. Apartment 123. Look, the point though is I work nights so can you please tell them to come any time after noon tomorrow instead of first thing in the morning?
Her: Fine. hangs up

Seriously? It took you three tries to remember what my apartment number was AND you interrupted the actual reason for the call as well? I loathe bitchy apartment workers. There’s a nice lady in the office and the bitch. Of course both times I called today, I got the bitch. Lucky me.

Knowing how screwed up the office is down there, I bet they’ll be knocking on my door absurdly early tomorrow.

And of course since they didn’t come out, my sink is STILL stacked full of dishes that I don’t want to load up in my dishwasher only to have to take them back out when the guy shows up.

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